11 April 2008

Ask...and thou shalt receive?

I recently dropped a line to Jervis Johnson, purely out of frustration at not currently being able to get Steel Legion Plasma Gunners for my army.

Not able to entirely check my rancor, here is what I sent:
"Hi Jervis,

I'm a long time GW hobbyist, and I'm hoping you might help me out. I've recently taken out my Guard army and recognized the need dor a special weapon other than a grenade launcher. However, the SL Plasma Gunner is not available in GW's current Bitz Catalog.

While I have read and am prepared to accept the rationale behind the drastic reduction to the Bitz service, I am curious to know what happened with this model, and if it will soon be available.

Thank you,
As you can see, I did not vent my spleen on the subject of there only being two special weapons for the SL in the first place. I commend my own restraint.

I was astounded to find, in my inbox today, this reply:

Thanks for the heads up. I’ll pass this onto the team responsible for the collectors & bitz range so they can deal with it.

Thanks again for writing in.

Jervis Johnson

Now, if this actually translates into action, my hat will certainly be off to Jervis Johnson. One of GW's 10 Commandments for Management is "Faith, Not Heresy", and I will be faithful in this circumstance that Jervis will follow through.

No comments:

Post a Comment